Relay Support

If you need help with Relay, have questions, or want to report an issue, please contact us.

We aim to respond as quickly as possible.

Reporting abuse

To report a message in Relay, press and hold it and choose Report message. To report a person, tap their name at the top of the chat and choose Report. You can also block them there. We review every report within 24 hours and remove content or accounts that break our rules. You can also email us at the address above.

Voice and video calls

To call someone, open your chat with them and tap 📞 for a voice call or 📹 for a video call. Calls are one-on-one and go directly between your two phones, encrypted. If a call doesn’t ring, check that the other person has the latest version of Relay with notifications turned on. If Relay can’t use your camera or microphone, turn them on in Settings → Relay.